Changes between Version 24 and Version 25 of ReportIssue


Ignore:
Timestamp:
Jul 22, 2019, 10:38:36 AM (5 years ago)
Author:
Dimitar Misev
Comment:

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  • ReportIssue

    v24 v25  
    88
    99You can greatly help the experts out there and willing to help - provide comprehensive information:
    10 * rasdaman version: from the head of the log files - see `/opt/rasdaman/log`
    11 * your configuration and environment: OS distribution and version? See `uname -a`
     10* rasdaman version: from the head of the log files - see `/opt/rasdaman/log`, or the installed rasdaman package (`apt-cache show rasdaman` / `yum info rasdaman`)
     11* your configuration and environment: OS distribution and version? See `uname -a` and `/etc/os-release`
    1212* concise description of your activity that led to behavior not understood.
    13 * relevant excerpts from the log files - they sit in `/opt/rasdaman/log`
    14 * properties of the data operated on, including (but not limited to) data format, pixel type, coordinate reference system, dimension.
     13* relevant excerpts from the log files - they sit in `/opt/rasdaman/log` and `/var/log/tomcat[7|8]`
     14* properties of the data operated on, including (but not limited to) data format, pixel type, coordinate reference system, dimension along with data ingestion details (ingredients files, scripts); include a small resized data sample if possible.
    1515
    1616Prior to sending your request to the list you may want to check: