#1124 closed defect (fixed)

download counter hangs

Reported by: pbaumann Owned by: bphamhuu
Priority: major Milestone: 9.2
Component: wiki Version: development
Keywords: Cc: dmisev
Complexity: Easy

Description

the download counter diagram is not updated any more since Dec 21.

Change History (7)

comment:1 Changed 21 months ago by bphamhuu

I will need Dimitar's help to check the log file and also the statistic data file from server as I don't have the permission to log in server. It is strange as the script had runned around 2 weeks before stopping on 21st. I will fix it as soon as possible (Dimitar, when you come back from vacation please help me with these resources on next week, thanks).

comment:2 Changed 21 months ago by dmisev

Sure Bang, we'll fix it when you are back (next week right?).

comment:3 Changed 21 months ago by dmisev

Or if you want to check it earlier I can send you the logs, which ones do you need?

comment:4 Changed 21 months ago by bphamhuu

Hi Dimitar, I will come back on Sunday. So i need the log file (deamon file) in system log and txt files in my script folder. May be a problem in script and I need to investigate from 21st and up to now. Thanks in advance.

comment:5 Changed 21 months ago by bphamhuu

Hi Prof. Peter,

With Dimitar's help, I've investigated the script also the chart, it looks like there was problem on rasdaman.org when it only could display up to December, 21 while http://kahlua.eecs.jacobs-university.de:8080/CountDownload/index can display correctly up to now.

So I would suggest you remove the embedded HTML and change with an iframe, please change the size to fit with the fieldset. It is much easier to manage in one place instead of copying the web client (HTML, Javascript) to rasdaman.org also.

<iframe src="http://kahlua.eecs.jacobs-university.de:8080/CountDownload/index" frameBorder="0" style="width: 100%; height: 160px; overflow: hidden; text-align: left; "></iframe>

When you finish, I can close the ticket and if it happens again (I'll check the download on rasdaman.org few times in each week), I will reopen and continue to investigate.

comment:6 Changed 21 months ago by pbaumann

Hm, port 8080 is not accessible on some sites so normally I like to avoid it.
But ok, I can do it with an iframe once the kahlua page looks identical to what is seen on rasdaman.org (title etc!).

comment:7 Changed 21 months ago by bphamhuu

  • Resolution set to fixed
  • Status changed from new to closed

Sorry as I didn't recognize that you wanted me to change as I just thought it is trivial to just embed the chart by iframe. The ticket has been done, please see in rasdaman.org http://rasdaman.org/. I close ticket here.

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